This piece was written for the Six Sentence challenge, with the prompt word ‘service.
Here at (insert name of corporation, business, government agency, etc) we value our service to our customers extremely highly and we do all that we can to ensure complete customer satisfaction in all our interactions.
From our highly professional call centre in (insert name of city here – Mumbai, Manila, Johannesburg etc) where our eager staff will read to you from their on-screen decision tree until they run out of options (or English) and then promise that their supervisor will call you shortly, through to our virtual assistant lurking in the bottom right hand corner of your screen that is amazingly accurate in being just as helpful as our human staff, you can be assured that we are here to help.
We are experiencing a high volume of calls and emails at this time due to (insert unforeseen circumstance e.g. Friday, Christmas, Chinese New Year etc), so wait times for your call or email to be answered may be longer than usual and we thank you for your patience and know that we know that you are always a valued customer.
We welcome your feedback, both positive and negative, and any complaints you have will be our top priority, so simply send them to our Complaints Supervisor at the email address that you’ll find on Page 17 of our FAQs. Note: We advise that we are experiencing a high volume of complaints at this time so wait times for your complaint to be addressed may be longer than usual. Or please feel free to drop into our Head Office at 666 Main Street, Ulaanbaatar, Mongolia.